Responsible Gambling Policy

At Aztec Paradise we take responsible gambling seriously. We want players to enjoy their time with us while keeping play safe and controlled. This page explains the tools and steps available to help you manage activity, set limits and get support if gambling stops being fun.

Our player protection principles

We believe gambling should be entertaining and never cause harm. We encourage informed choices, clear controls and easy access to help. Our approach is practical: give you options to limit spend and time, flag risky behaviour, and provide routes to professional support when needed.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits in your account settings. These limits help control how much you put into your account over a chosen period. You can reduce limits immediately; increases may take a short time for security checks.

Loss limits and session controls

Loss limits are available to cap net losses over a timeframe. We also offer session timers and reality checks that remind you how long you have been playing. Use these tools to keep play within your personal budget and schedule.

Account breaks and self-exclusion

If you need a short break, use our cooling-off option for a temporary pause from the site. For more persistent concerns you can choose self-exclusion for a minimum period of six months. During self-exclusion your account will be closed and you will not be able to log in or place wagers.

Recognising signs of problematic behaviour

Look out for changes in your routine or finances linked to gambling. Common warning signs include chasing losses, spending more than planned, borrowing to gamble, neglecting work or relationships, and feeling stressed or anxious about gambling. If you notice these, consider using our controls or seeking support.

Practical tips to stay in control

Set a clear budget before you play and stick to it. Use deposit and loss limits and enable session reminders. Take regular breaks and avoid gambling when tired or upset. Only gamble with money you can afford to lose and never chase losses.

Professional help and support organisations

If you need help beyond our tools, professional organisations offer confidential advice and treatment. In the UK you can contact BeGambleAware for information and support, GamCare for counselling and live chat services, and register independently with GamSTOP to self-exclude across participating operators. If you prefer, contact our support team via live chat or email and we will assist with account controls and signposting to specialist help.